FREQUENTLY ASKED QUESTIONS
What are my online bill payment options?
If you have MPCI and/or Crop
Hail crop insurance with Great American Insurance Group, you can make a
one-time payment online. You can also
make your payments by phone. For MPCI and/or
Crop Hail payments call 800-341-5546.
What forms of
payment do you accept?
We currently accept payments
from checking and savings accounts.
What information
do I need to submit a payment?
·
Your Tax Identification
Number (TIN)
·
First five digits of
your zip code
·
The amount you want to
pay
·
Your bank information
Is it possible
for me to authorize an electronic payment for more than one policy?
Yes. One payment can be submitted in payment for
any and/or all policies listed under your account.
Do I have to
pre-arrange with my bank, or notify them ahead of time, to use Great American
Pay Online?
No. There is no bank set-up or
pre-notification required.
Is there a
service charge for using Great American Pay Online?
No.
What is the
cut-off time for posting a payment?
Any payment submitted after 8:00
p.m. Eastern Time will be processed the following day.
How quickly will
my payment be applied to my policy?
Please allow two business days
for your policy to reflect the payment.
Do I have to
provide my e-mail address?
Yes. It is required and
enables you to receive an e-mail confirming your payment.
What if I have
questions about my payment?
Please contact the Great American
How do I cancel
or change a payment I’ve submitted?
Please contact the Great American
Can I make an
online payment if my policy is cancelled or terminated?
Yes. However, you must contact
Great American
What if my
payment is returned for non-sufficient funds?
You will be notified if you have a payment returned for
non-sufficient funds (NSF). Be aware
your policy may terminate if you have an NSF payment that is not replaced.
Do I need a User
ID and password?
No. When making one time
payments, you will not need a user ID and password.
“The U.S. Department of Agriculture (USDA) prohibits discrimination
in all its programs and activities on the basis of race, color, national
origin, age, disability, and where applicable, sex, marital status, familial
status, parental status, religion, sexual orientation, genetic information,
political beliefs, reprisal, or because all or a part of an individual’s income
is derived from any public assistance program.
(Not all prohibited bases apply to all programs.) Persons with disabilities who require
alternative means for communication of program information (Braille, large
print, audiotape, etc.) should contact USDA’s TARGET Center at (202) 720-2600
(voice and TDD). To file a compliant of
discrimination write to: USDA, Director,
Office of Civil Rights,